Contact Us

Needleworks, LLC 2810 Crescent Avenue Homewood, AL 35209 Phone: 205 870-5191 E-Mail: info@gritsnp.com Hours: Monday: Closed Tues-Friday: 10 AM-4 PM CST Saturday: 10 AM-3 PM CST Sunday: Closed

Ordering by Phone or E-mail

For fastest service, call us during business hours at 205 870-5191 or leave an order on our answering service anytime we are not open. You may also e-mail your order to us. Be sure to include a phone number where you can be reached.

Payment

We accept Master Card and Visa credit cards. Credit cards will only be charged the day the order is shipped. If you pay by check, we reserve the right to wait for your check to clear before shipping your order.

Postage and Handling

Orders mailed within the USA will be sent UPS. International packages will only be shipped by airmail.

Returns

All sales are final. Merchandise may not be exchanged or returned.

Shipping Your Order

Most canvases and fibers are in stock and will be shipped within a few days of your order. If a canvas is on back order, please allow 4 to 6 weeks for delivery. We will notify you if a longer delivery time is expected.

	F A Q! (Frequently Asked Questions)

Are there due dates for finishing?

Yes, we have the following deadlines!

• Christmas—October 1st
• Halloween & Thanksgiving—First Tuesday after Labor Day
• Valentine’s Day—First Tuesday after New Year's Day
• Easter—Valentine’s Day

Great finishing requires adequate planning therefore we do not accept items past a due date unless a finisher agrees to finish the piece. Also, we do not process “rush orders.” If you unable to meet our time constraints we will gladly direct you to another finishing service. Please allow 4—6 weeks for most finishing. Allow additional time for items requiring special attention, such as, rugs, belts, and monogramming.

What about Lessons?

For those who wish to learn how to stitch lessons are available at $25.00 per hour. We also provide stitch guide services. Please call the shop to schedule an appointment.

Are there any guilds I can join?

There are two active guilds in the Birmingham area. The Birmingham Needlearts chapter of the Embroidery Guild of America (EGA) meets at St. Stephen’s Episcopal Church, Cahaba Heights, on the second Thursday of the month. To receive information contact newsletter@bhamega.com. The Cahaba Lily Chapter of the American Needlepoint Guild (ANG) meets at the Riverchase United Methodist Church, Hoover, on the first Tuesday of the month. To receive information contact the shop at info@gritsnp.com

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